Cloud infrastructure and cybersecurity
Hotels and restaurants run on networks shared by guests, staff and payment devices. We assess what you have and propose an architecture: segmented networks, managed Wi-Fi, identity and multi-factor sign-in, endpoint protection, backup and recovery. Service levels are only those written into your contract.
Business challenges
- Guest and staff devices on the same network
- Shared passwords and no multi-factor sign-in
- Backups that were never restored to test them
- Each property managing IT on its own
Who it is for
- Hotels and hotel groups
- Resorts and tourist villages
- Restaurant groups and tourist restaurants
- Hospitality management companies
Main capabilities
Network and Wi-Fi
Design, segmentation of guest, staff and payment networks, and managed Wi-Fi.
Microsoft 365
E-mail, Teams and files for head office and properties.
Identity and access
Single sign-in, multi-factor authentication and least-privilege access.
Endpoint and firewall
Protection, patching and firewall policy.
Backup and continuity
Backups with tested restores and a continuity plan.
Monitoring and response
Alerts, vulnerability management and an incident process.
What changes
- Guest traffic kept apart from operations and payments
- Access tied to each person, not shared passwords
- Backups you have actually restored
- One standard across properties
Expected results depend on each property's starting point; we measure them with you instead of promising figures.
Integrations
- Microsoft 365 and Entra ID
- Azure
- Firewall and Wi-Fi vendors
- Backup services
Each provider is connected only after its API, test environment and terms are verified.
Implementation approach
01
Assess
We review your properties or outlets, the systems you already use and how your teams work.
02
Design
We agree the scope, the architecture and every integration before anything is built or bought.
03
Verify integrations
Each provider's API, test environment and terms are confirmed first; nothing is assumed.
04
Configure and build
Configuration, integration and any custom work in a test environment you can review.
05
Test and train
User acceptance testing with your team, then role-based training in Arabic and English.
06
Go live and support
A planned go-live, a hypercare period and a clear handover to ongoing support.
Service and support options
Implementation only
We deliver and hand over; your team runs the system.
Support and maintenance
Agreed support hours, response targets and updates, written into the contract.
Managed service
We operate and monitor the solution for you on a monthly basis.
Training
Courses for front office, restaurant, IT and management teams through our training platform.
Related work
- Tourism Security System
Delivered
A system that monitors tourist movement in key areas and gives security agencies real-time incident reporting.