Revenue management and business intelligence
We connect the systems you run and build dashboards on definitions you agree with: hotel KPIs such as occupancy, ADR and RevPAR, restaurant KPIs such as average order value and food cost. Dynamic pricing is treated as a separate, validated step — rates are never pushed to live channels automatically.
Business challenges
- KPIs calculated differently in each report
- No view of direct versus third-party bookings
- Cancellation trends noticed too late
- Group results combined by hand
Who it is for
- Hotels and hotel groups
- Resorts and tourist villages
- Restaurant groups and tourist restaurants
- Hospitality management companies
Main capabilities
Hotel KPIs
Occupancy, ADR, RevPAR, length of stay, lead time and cancellation rate.
Channel performance
Revenue by channel and direct booking share.
Restaurant KPIs
Sales by outlet and item, average order value, table turnover and food cost.
Pickup and forecasts
Pickup reporting and forecasts when history allows.
Group consolidation
Property and outlet results side by side, with access by role.
Rate recommendations
Suggestions for a revenue manager to approve; never published automatically.
What changes
- One definition of each KPI
- Channel decisions based on your own numbers
- Early sight of cancellations and pickup
- Group reporting without spreadsheets
Expected results depend on each property's starting point; we measure them with you instead of promising figures.
Integrations
- PMS and channel managers
- POS and inventory
- Accounting
- Power BI and other BI tools
Each provider is connected only after its API, test environment and terms are verified.
Implementation approach
01
Assess
We review your properties or outlets, the systems you already use and how your teams work.
02
Design
We agree the scope, the architecture and every integration before anything is built or bought.
03
Verify integrations
Each provider's API, test environment and terms are confirmed first; nothing is assumed.
04
Configure and build
Configuration, integration and any custom work in a test environment you can review.
05
Test and train
User acceptance testing with your team, then role-based training in Arabic and English.
06
Go live and support
A planned go-live, a hypercare period and a clear handover to ongoing support.
Service and support options
Implementation only
We deliver and hand over; your team runs the system.
Support and maintenance
Agreed support hours, response targets and updates, written into the contract.
Managed service
We operate and monitor the solution for you on a monthly basis.
Training
Courses for front office, restaurant, IT and management teams through our training platform.
Related work
- Asset & Investment Management System
Delivered
A GIS-based system that manages tourism-site assets, monitors compliance and identifies investment opportunities.